Privacy Policy

• Information you provide to us directly: We collect information that you provide when you fill in forms on our website, such as your name, email address, phone number, and message content when you use our contact form or apply for a job.
• Automatically collected information: When you visit our website, we may automatically collect certain information about your device, including your IP address (stored only as an anonymised hash), browser type, operating system, referring URLs, and pages viewed. This information is used solely for analytics and improving our website.
• Job applications: If you apply for a position with us, we collect the information you submit including your name, contact details, CV/résumé, and cover letter.

• To respond to your enquiries and provide support.
• To process job applications and communicate with candidates.
• To improve our website and user experience.
• To send you information about our services if you have opted in to receive such communications.
• To comply with legal obligations.
• To protect the security and integrity of our website.

• Consent: Where you have given us explicit consent to process your data (e.g. submitting a contact form).
• Legitimate interests: Where processing is necessary for our legitimate business interests, such as improving our services or ensuring website security.
• Legal obligation: Where we are required to process your data to comply with a legal obligation.
• Contract: Where processing is necessary to perform a contract with you, such as processing a job application.

• We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.
• We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided those parties agree to keep this information confidential.
• We may disclose your information where required by law or to protect the rights, property, or safety of Jalvi Group Ltd, our clients, or others.
• In the event of a merger, acquisition, or sale of company assets, personal data may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website.

• We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
• Contact enquiry data is retained for up to 3 years.
• Job application data is retained for 6 months after the recruitment process concludes, unless you are hired.
• Website analytics data (anonymised) is retained for up to 12 months.

• Right of access: You have the right to request a copy of the personal data we hold about you.
• Right to rectification: You have the right to request correction of inaccurate or incomplete data.
• Right to erasure: You have the right to request deletion of your personal data in certain circumstances.
• Right to restrict processing: You have the right to request that we restrict the processing of your data.
• Right to data portability: You have the right to receive your data in a structured, machine-readable format.
• Right to object: You have the right to object to our processing of your personal data.
• To exercise any of these rights, please contact us at info@jalvigroup.com.

• Our website uses session cookies which are essential for the website to function correctly. These are temporary and are deleted when you close your browser.
• We do not use third-party tracking cookies or advertising cookies.
• You can control and/or delete cookies as you wish through your browser settings. Disabling cookies may affect the functionality of certain parts of the website.

Our website may contain links to third-party websites. We have no control over the content and privacy practices of those sites and are not responsible for their privacy policies. We encourage you to review the privacy policy of every website you visit.

• We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
• However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

• We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date at the top.
• You are advised to review this Privacy Policy periodically for any changes.

• If you have any questions about this Privacy Policy or how we handle your data, please contact us:
• Jalvi Group Ltd
  1 Business Square, Canary Wharf, London, United Kingdom
  Email: info@jalvigroup.com
• You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been mishandled.